** Holiday Cancellation Policy **
Our boarding rate is $95.00 per night.
The rate is $85 per night per dog for multiple dogs from the same family. There is no multiple dog discount over these holidays: New Years – Easter/Spring Break – July 4th – Thanksgiving – Christmas.
There are NO EXTRA CHARGES for anything, providing your dog is in good health and arrives well-groomed.
Hours of Operation
We are open 7 days a week except for these holidays. Our morning hours are 8:00 am to 11:00 am. Our afternoon hours are 2:00 pm to 5:00 pm. (We are closed for drop-off and pick-up between 11:00 am and 2:00 pm).
Important Note: All drop-offs, pick-ups and tours are accommodated by appointment only during the hours listed above. Please call in advance to schedule.
You are welcome to call us anytime. If we are not able to answer the phone when you call, PLEASE LEAVE A MESSAGE on our voice mail. Be assured that, during our hours of operation, we are aware of all incoming calls and we will call you back, usually within an hour.
Providing you bring your dog to us in good health, parasite-free, with their coat clean and well-groomed; We do not charge extra for anything!
- Medications – No charge
- Custom Meals – No charge
- “House” Food – No charge
- Exercise – No charge
- Swimming – No charge
Four Night (or longer) stay includes:
- Bath – No charge
- Nail trim – No charge
- Ear Cleaning – No charge
Daily Shuttle Service
Tappen Hill is located on a beautiful sixty-acre property in Sonoma County. Being out in the country is wonderful for the dogs because it provides tons of fresh air, green grass, sunshine and shady trees as well as a tremendous amount of room to romp and play. Though we are located just 45 minutes north of the Golden Gate Bridge (without traffic), many of our clients use us frequently, and desire greater convenience. This is why we have established shuttle service to and from San Francisco and Marin County.
If you are planning on traveling on or around a major holiday, please make your reservations as far in advance as practical (in other words, as soon as you know your travel dates). In order to accommodate as many of our clients as possible during these higher-demand periods, we have established minimum-night stay requirements (which vary in length depending on the holiday, the time of booking and your exact boarding dates). Our office staff will let you know the minimum-night requirement when you call in to make your holiday reservation. If you need this information prior to making your travel plans, please just give us a call.
Many of our clients prefer to feed the same food that their dog is currently eating at home. Alternatively, we offer a high quality lamb and rice kibble. Either feeding option is available at no extra charge.
If you choose to bring your dog’s own food, please package enough for his/her stay in large, gallon-sized, Ziplock plastic bags with your dog’s name and amount per feeding on it. (Example: Rex, 1¼ cups twice a day) It is not necessary to package each meal individually.
We will gladly administer veterinarian-prescribed medications at no extra charge. Please make sure that your dog’s name, dose and veterinarian’s name are clearly marked on the label of the medication container. Additionally, on a separate sheet of paper, please provide a list of medications with instructions including dosage, how and when each medication is to be administered.
Making A Reservation
All reservations must be made over the phone or in person. All drop-offs, pick-ups, shuttle services and tours are accommodated by appointment only. Please call in advance to schedule. Our phone number is (707) 824-9100.
All tours are scheduled by appointment.
Please call (707) 824-9100.
Health & Behavior Requirements
At Tappen Hill we take the health and safety of your dog very seriously. Because of this, we strictly enforce our health and behavior requirements. Our protocols address:
- Flea Control
- Parasite screening policy
- Behavioral requirements